Ask TeensTalkTech: What Do I Do If My iPod Fell in Water?

Ask TeensTalkTech is where we try to answer your questions on technology– from computer problems to cell phone questions and everything in between. Have any questions of your own? Either comment below, email us at ask@teenstalktech.com or tweet us (@teenstalktech) and we’ll try to answer them in a future post!

ipod in water

TeensTalkTech, my iPod Touch fell in water and now isn’t working. Will my warranty cover this? If not, is there a way I can fix it or is it broken forever? Thanks!

-Hudie B.

Good question Hudie. This actually happens to a lot of people all the time with their iPods and cell phones.

When it comes to water damage (or getting your device wet like accidentally dropping your phone/iPod in water) your standard one year warranty rarely covers it. In your case, the standard one year Apple warranty on an iPod wouldn’t cover you as water damage is something these limited warranties don’t cover (the standard one year warranty usually deals with manufacturing defects like dead pixels or dust under the screen). Even if you got AppleCare (Apple’s extended warranty which pushes the length of the standard warranty from 1 year to 2 and offers additional support options like telephone support past the standard 90 days after purchase, replacing your iPod if the battery dies too quickly, earphones if they break etc.), you would still be out of luck as they too don’t cover water damage. Now if you bought your iPod from a place like Best Buy and got their warranty you may have better luck as theirs does cover accidental water damage, but again, that still depends on when you got your iPod and if that warranty is still in effect.

Don’t get too upset though, we’ve got a few interesting tips on how you might be able to bring this iPod back to life.

liquid contact indicator ipod touch

Before we move to the tips to save your iPod, the first thing you should do is check the headphone jack. You see, inside the headphone jack of iPods (and also the dock connector of iPhones) is a little white sticker-like object called a Liquid Contact Indicator. This indicator will turn red if it ever touches water, and is all you need to see to figure out if your warranty will cover you (if somehow it’s still white, and there is no other major external signs– like water by the screen– to show your iPod had been drowned, then you could try your luck at an Apple Store and see what they can do. If you do try to go to an Apple Store, try staying away from the phrase “my iPod got wet” as this is an immediate end to whatever Apple or any other standard support can do for you. Don’t lie of course, but use more ambiguous phrasing like “it’s not working”). This “sticker” is also found on pretty much all cell phones as well (generally by the battery).

If you do notice that sticker is red, don’t worry, all hope is not lost. The next thing you should do is turn off the device and remove the battery if possible (such as if this happened with a cell phone) and let both dry. You should leave your device off for at least 24 hours before you try to turn it back on.

ipod in rice

This is how to fix a watered iPod/cell phone (pic from Toniadinh.com)

Now you can either let it dry out naturally by just leaving it out, or to speed things up, you can place your device in a bowl of rice. Yes, rice. You see, uncooked rice absorbs moisture, so putting your wet iPod or phone in it allows the water from your device to transfer out into the rice. Believe it or not, but we’ve heard countless stories of this working perfectly and devices being brought “back from the dead.”

Anyways Hudie (and anyone else who’s had this problem), we hope this helps and make sure to let us know how it goes.

Have any questions of your own? Either comment below, email us at ask@teenstalktech.com or tweet us (@teenstalktech) and we’ll try to answer them in a future post!

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Posted on November 9, 2010, in Ask TeensTalkTech, Cell Phones, Mp3 players and iPods and tagged , , , , , , , , , . Bookmark the permalink. Leave a comment.

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